Reference

How 577b Handles Your Personal Information

This Privacy Policy explains exactly what information we collect when you use your 577b account, how we use it, and what controls you have over it. Access to our platform and the applicability of this policy depends on your local law and eligible regions.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access or delete dataCookie and device data clarityDirect contact for data requests
577b How 577b Handles Your Personal Information
HOW WE PROTECT IT

Our Approach to Data Security and Retention

We apply industry-standard security measures to every piece of personal data on the platform. SSL encryption covers all data in transit — including the moment your bKash or Nagad wallet number is submitted. Access to account records is restricted to authorised personnel only, and all internal access is logged. We retain your data for as long as your account is active and for the period required by the applicable regulatory framework in your eligible region. Once a retention period ends, data is deleted or anonymised.

SSL Encryption in Transit

Every page, login, and payment action — including bKash deposits and Rocket withdrawals — is protected by SSL encryption so data cannot be intercepted between your device and our servers.

Cookie and Tracking Clarity

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage non-essential cookies through your browser settings or the consent panel on our site.

Data Retention Periods

Account data is kept while your account is open and for the minimum period required under applicable rules in your region. You can request a summary of what we hold and how long we plan to keep it.

Third-Party Data Limits

Payment processors handling your Nagad or Rocket transactions receive only the wallet reference and amount needed to complete the transfer — nothing beyond what the transaction requires.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or request deletion of your personal data, you can contact us through any of the channels below. We aim to respond to all privacy-related requests within a reasonable timeframe. Please include your registered account email and the nature of your request so we can route it to the right team without delay.

Live Chat Support Open the live chat window from your account dashboard. Raise your privacy request there and our support team will log it and confirm receipt with a reference number.
Email Data Requests Send your data access or deletion request to our support email address. Include your account username and the specific data category you are asking about for a faster response.
Account Settings Panel Some data preferences — such as marketing communications and cookie consent — can be adjusted directly inside your account settings without contacting support at all.

Common Questions About Your Data Rights

These are the questions we hear most often from account holders in Bangladesh about how their personal information is managed. If your question is not covered here, contact our support team directly through live chat or email.

We collect your name, contact details, and the payment wallet you register — such as bKash, Nagad or Rocket. We also record device and session data automatically when you log in.

Yes. Send a data access request via the support email or live chat, including your account username. We will confirm what information we hold and provide it within a reasonable timeframe.

Submit a deletion request through live chat or email support. We will process it in line with applicable retention requirements for your region. Some data may need to be kept for legal compliance purposes.

Wallet details are shared only with the payment processor needed to complete your transaction. They receive the minimum information required and are contractually bound to keep it confidential.

Session cookies keep your account active during a visit. Analytics cookies help us understand page performance. You can disable non-essential cookies through your browser or the site's consent panel.

Applicability of this policy and access to our platform depends on your local law and eligible region. If you are unsure, contact support before submitting any personal information.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.